Last revised on: 17 Sept 2026
This Privacy Policy (“Policy”) describes the procedures on how Our app +you collects, uses and discloses personal information of you, Our users of this app when you use the Service and guides you about your privacy rights and how the law protects you. This Policy does not apply to applications or platforms that post otherwise.
When you use Our Service, you are trusting us with your private information provided. We use your personal data to provide and progressively improve the Service. You agree to the collection and use of information in accordance with this Policy by using the Service.
Topics
We get information about you in a number of ways.
Information You Give Us. We collect your phone number, password as well as other user account information (“Account”) that at the time you are asked to provide us in Our app.
Information We Get From Others. We may get information about you from other trusted sources. We may add this to information we get from this app.
Information Automatically Collected. We automatically log information about you and your mobile phone. For example, when using Our app, we log your phone operating system type, device ID, the applications you opened before, whichever applicable, pages you viewed, timestamps and information about your use of and action in Our app.
We use your personal information as follows:
We use your personal information to operate, maintain, and improve Our app, products, services and your encourage experience.
We use your personal information to respond to comments and questions and provide you top-notch customer service.
We use your personal information to send information including verifications, confirmations, technical notices, updates, security alerts, support and administrative messages.
We use your personal information to communicate about promotions, upcoming events, and other news about app products and services offered by us and Our selected partners.
We use your personal information to link together or combine user information with other personal information.
We use your personal information to prevent and investigate fraudulent, unauthorized, abuse or any kind of illegal activity.
We use your personal information to provide and deliver products and services standard that you, Our users request.
We may disclose your personal information as follows:
We may disclose personal information with your consent. For example, you may let us share personal information with others for their own marketing and operational procedures of app uses. Those uses will be subject to their separate privacy policies.
We may disclose personal information when we deal with, or negotiate a business matter, which involves the sale or transfer of all or a part of Our business or assets. These deals can include any merger, acquisition, financing, or relevant transaction or proceeding.
We may disclose personal information for legal, protection, and safety purposes.
We may disclose information to comply with and thereby abide by laws*.
We may disclose information to respond to lawful requests and legal processes.
We may disclose information to protect the rights and property of Our app +you, customers, and others. This includes enforcing Our agreements, policies, and terms of use.
We may disclose information in an emergency, or whatever the case may be. This includes protecting the safety of Our involved parties, Our customers, or any person.
We may disclose information to those who need it to do rightful work for us, this includes:
Xano, Inc. to manage authentication
Google Analytics for user analytics
Twilio to send OTP messages via SMS
OneSignal to enable push notifications
Rollbar to understand errors in app usage
Segment.io to manage data flow to other agreed services
Our dedicated team to help with user support
We may also share aggregated and/or anonymized data with others for their own uses.
*We maintain servers on a remote scale and your information may be securely processed on servers located outside of the area where you live. Regardless of the specific location of processing, we apply the same protections complying also with certain legal frameworks relating to data transfers which is described in this Policy.
Our app securely manages and stores your data on Xano docker for powerful infrastructure in one of their American data centres with Google Cloud for cloud based server solution. More information on Xano security guidelines can be found here: xano.com/technology/
We will keep your personal information and usage data for while you have an Account with us. If you choose to delete your Account, we will ensure to delete your data from us.
You may send requests about your personal information to our Contact Information below. You can request to change contact options, opt-out of your information disclosure to others, and update your personal information.
Our app would like to make sure you are fully aware of all of your data protection rights for your own discernments. Every user is therefore entitled to the following:
The right to access - You have the right to request us for copies of your personal data. We may charge you a small fee for this service.
The right to rectification - You have the right to request us to correct any information you believe is inaccurate. Similarly, you have the right to request us to complete information you believe is incomplete.
The right to erasure - You have the right to request us to erase your personal data, under certain conditions you found appropriate.
The right to restrict processing - You have the right to request us to restrict Our processing of your personal data, under certain conditions.
The right to object to processing - You have the right to object to Our processing of your personal data, under certain conditions.
The right to data portability - You have the right to request us to transfer the data that we have collected to another organization or entity, or directly to you, under certain conditions. Once you make a request, we will respond within one month. If you would like to exercise any of these rights, please contact us using the information listed below.
We may reserve the right to amend this Privacy Policy from time to time. If we make any changes, we will let you know prior to the amendment becoming effective by posting the new Policy on this page and indicate with the “Last revised” date at the top.
We welcome your questions about this Policy. You may contact us by email:
Attn: +you
Email: support@jiayou.ai